Terms of service
Welcome to RSL Clothing & Exclusives. These Terms of Service explain the terms that apply when you visit or use our website, browse our products, or place an order through our online store.
By using our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.
About Our Store
RSL Clothing & Exclusives operates a physical clothing store and an online store.
Our physical store offers a wider selection of clothing and fashion items for men and women, including dresses, blazers, jackets, hats, caps, shoes, and other products.
Our online store features a selected range of products, including men's jackets, women's blazer dresses, men's blazers, and women's jackets.
Use of Our Website
You may use our website for lawful purposes and for personal shopping and information.
You agree not to:
- Use the website for unlawful or unauthorized purposes
- Attempt to interfere with the operation or security of the website
- Submit false or misleading information
- Attempt to gain unauthorized access to our website, systems, or accounts
- Use automated methods to access or collect website information without permission
- Use our website in a way that could damage, disable, or negatively affect the website or other customers' access to it
We reserve the right to restrict or terminate access to the website when reasonably necessary to protect our store, customers, website, or services.
Product Information
We make reasonable efforts to display product information accurately, including product descriptions, images, available options, and prices.
However, the appearance of products may vary slightly depending on your device, display settings, lighting, or other factors.
We also make reasonable efforts to keep product information current, but product availability, specifications, and other details may change without prior notice.
Product Availability
Products shown on our website are subject to availability.
Adding a product to your cart does not guarantee that the product will remain available until checkout is completed.
If a product becomes unavailable after an order is placed, we will contact you regarding the available options.
Pricing
Prices are displayed on the applicable product and checkout pages.
We may update product prices from time to time. Any price changes will not affect an order that has already been accepted and confirmed, except where correction of an obvious pricing or information error is necessary.
Orders
When you place an order through our website, you are submitting a request to purchase the selected products.
After placing an order, you may receive an order confirmation by email. An order confirmation indicates that we have received your order information but does not necessarily mean that the order has been shipped.
We reserve the right to review and, when reasonably necessary, cancel or decline an order due to circumstances such as product availability, payment issues, incorrect information, suspected unauthorized activity, or obvious errors in product information or pricing.
If we cancel an order after payment has been received, any applicable refund will be issued to the original payment method.
Payment
We accept the payment methods displayed during checkout, including:
- Visa
- Mastercard
- Maestro
- American Express
- JCB
- Discover
- Diners Club
Payment must be successfully authorized before an order can be processed.
Customers are responsible for providing accurate payment and billing information.
For additional information about payments, please review our Payment Policy.
Shipping and Delivery
We currently ship orders within the United States.
Our general shipping estimates are:
Order processing: 1–2 business days, Monday–Saturday
Transit time: 3–5 business days, Monday–Saturday
Estimated total delivery: 4–7 business days
Shipping is currently provided at no additional shipping cost for eligible orders within the United States.
Delivery estimates are estimates and may be affected by carrier operations, weather, holidays, incorrect address information, or other circumstances outside our control.
For complete information, please review our Shipping Policy.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you discover an address error, contact us as soon as possible. We will try to assist with corrections before shipment, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
Returns, Refunds, and Exchanges
Eligible products may be returned within 30 days of delivery, subject to the conditions described in our Return & Refund Policy.
Returned products generally need to be new, unused, and in their original condition and packaging where applicable.
Custom orders, personalized items, and special-order items are not eligible for return.
For complete information about returns, refunds, defective products, and exchanges, please review our Return & Refund Policy.
Defective Products
If you receive a defective product, please contact us as soon as possible after delivery.
We may request order information and photographs or other information that helps us review the issue.
When a product is confirmed to be defective due to an issue on our part, we will provide the applicable return instructions and, subject to availability, provide a replacement of the same product in new, non-defective condition.
Taxes and Pricing Information
Applicable tax information, where required, will be presented during checkout.
Product pricing and any applicable charges will be shown before you complete your purchase.
Intellectual Property
The content available on our website, including text, photographs, graphics, logos, product information, page designs, and other materials, may be owned by or licensed to RSL Clothing & Exclusives or its respective providers.
You may view and use website content for personal shopping and informational purposes.
You may not reproduce, copy, distribute, modify, publish, or use our website content for commercial purposes without appropriate authorization.
Third-Party Services
Our website may rely on third-party services for functions such as payment processing, shipping, website hosting, analytics, security, and other business operations.
Third-party services may have their own terms and privacy policies. Your use of those services may be subject to their applicable terms.
Links to Other Websites
Our website may contain links to third-party websites or services.
These links may be provided for convenience or additional information. We do not control third-party websites and are not responsible for their content, availability, policies, or practices.
You should review the terms and privacy policies of third-party websites before using them.
Website Availability
We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, or free from errors.
Website functionality may occasionally be affected by maintenance, technical issues, updates, service interruptions, or circumstances outside our control.
Errors and Corrections
We may correct errors, inaccuracies, or omissions on our website when they are identified.
This may include errors relating to product descriptions, prices, availability, images, or other information.
If an obvious error affects an order, we may contact you to discuss the available options.
Limitation of Responsibility
To the extent permitted by applicable law, RSL Clothing & Exclusives will not be responsible for losses resulting from circumstances outside our reasonable control, including carrier delays, severe weather, internet or technical interruptions, or other events that prevent or delay normal business operations.
Nothing in these Terms is intended to remove or limit any rights or protections that cannot legally be excluded under applicable law.
Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and handle personal information.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our website, products, services, or business practices.
When we make changes, we will update the information on this page. Your continued use of the website after an updated version is posted means that you accept the updated terms to the extent permitted by applicable law.
Governing Law
These Terms of Service are intended to be governed by the applicable laws and regulations that apply to our business and location, without limiting any consumer rights that may apply to you under applicable law.
Contact Us
Address: 6824 Indianapolis Blvd, Hammond, IN 46324, United States
Phone: +12198037436
Email: support@rslclothingexclusives.com
Business Hours:
Monday to Saturday: 10 AM to 7 PM. (GMT-06:00) Central Standard Time (Chicago)